VIRTUAL QUEUING FOR LONG AND INDIVIDUAL LINES
With our virtual queuing system you can let your customers wait for their turn in line without queuing inside your business or outside during the winter months. It lets customers see their place in line on their phone. The queuing system was created by Canadians with Canadian customers in mind. It is available in English, French, Chinese, and other languages.
A VIRTUAL QUEUING SYSTEM FOR INDIVIDUALIZED LINES
QBright is a virtual queuing system for queues where customers are called individually.
VIRTUAL QUEUING FOR LONG LINES & OCCUPANCY COUNTER
We offer a virtual queuing application, Queue Crowds, for fast paced lines, such as long lines outside events and nightclubs. The application can also keep track of occupancy levels at the place of business. Customers can check online if your place is full to capacity, and if so, book a spot in a virtual lineup. They can then monitor their place in line on their phone. To facilitate fast moving lines, customers are called in small groups.
Summary of Features
Can be used across multiple devices - Multiple employees can use the app at the same time, so you can use it at multiple entrances to a building, or use it to call people into an appointment from a back office while an administrator at the front can call them in.
With QCrowds, the queue management system can be used in conjuction with an occupancy counter. Customers can see if your place of business is full to capacity online, and if so join a virtual queue.
Customers can see their place in line on an app that is updated in real time so that they can wait wherever they like.
With QCrowds, customers can join the line anonymously and then simply present a barcode at the entrance to enter the place of business. With QBright you can require customers to enter their name and phone number to join the line and then call them into an appointment by name.
Customers can join the virtual waiting list online, by using a kiosk, or by calling your business.
When not using the web app, customers can receive updates of their place in line by SMS or push notification.
